We’re thrilled to welcome you and your furry friend to the Pawmenities family. We understand how important it is to find a safe, loving, and enriching environment for your pet while you’re away—and that’s exactly what we’re here to provide.
Personalized Care tailored to your dog’s individual needs and routine
Cozy Accommodations with plush bedding and home-like comforts
Daily Enrichment Activities including structured play, socialization, and rest
Daily Updates & Photos to keep you connected while you’re away
Before your pet’s stay, please complete our detailed intake form so we can best serve their needs. For questions, call (978) 737-PETS or email pawmenities@gmail.com.
More than 7 days in advance: Full refund
Within 7 days of service start: Full service fee charged
No-show or same-day cancellation: No refund
Requests must be made at least 24 hours in advance
Less than 24 hours: treated as a cancellation
Processed within 7–10 business days to the original payment method
A $100 holiday fee applies during peak holiday periods
Before your pet’s stay, please complete our detailed intake form so we can best serve their needs. For questions, call (978) 737-PETS or email pawmenities@gmail.com.
10-minute grace period for all scheduled pick-ups and drop-offs
After 10 minutes: $2.25 per minute late fee
After 30 minutes: $85 overnight fee
If more than 30 minutes late without communication, you may be subject to a reschedule or forfeit with no refund
All fees are due at pick-up. We reserve the right to modify this policy with notice and to deny or terminate service at our discretion.
We accept credit/debit cards and digital wallets
Referral Program: Earn credit for each new client you refer
Deposits: A 50% deposit is required within 3 days of confirming your appointment; if not received, the booking may be canceled
This agreement is between Pawmenities (“the Facility”) and you, the Pet Owner, regarding the care and boarding of your dog(s) (“Pet” or “Pets”).
Pawmenities is a multi-dog facility with animals of varying sizes, temperaments, and health conditions
Despite our best efforts, risks such as injury, illness, stress, or transmission of disease may occur
Dogs can display unpredictable behavior that may result in harm to themselves, other dogs, or staff
You confirm you have disclosed all relevant health conditions, behavioral concerns, or special care requirements before your pet’s stay
You waive and release Pawmenities and its staff from liability for any injury, illness, loss, or damage arising from your pet’s stay, including those caused by other pets
You agree to indemnify and hold harmless Pawmenities from any claims or damages resulting from your pet’s behavior, including damage to property or injury to other pets or humans
If your pet requires medical attention, Pawmenities may seek emergency veterinary care at your expense
Reasonable efforts will be made to contact you or your emergency contact
In urgent situations, Pawmenities may authorize treatment—including medication or euthanasia—based on a licensed veterinarian’s recommendation
You agree to reimburse Pawmenities for any veterinary expenses incurred during your pet’s stay
You grant Pawmenities permission to photograph or video your pet while in our care for marketing or promotional purposes without compensation
This agreement is governed by the laws of the Commonwealth of Massachusetts
If any part is found unenforceable, the remaining provisions remain in effect
This document constitutes the entire understanding between you and Pawmenities
By proceeding with service, you confirm that you have read and understood the terms, are legally competent to enter this agreement, and accept all conditions above
Before your pet’s stay, please complete our detailed intake form so we can best serve their needs. For questions, call (978) 737-PETS or email pawmenities@gmail.com.