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Policies & Fees

💳

Booking & Payments

  • 50% deposit within 3 days
  • Full balance due at pickup
  • Refunds in 7-10 business days
📋

Cancellations

  • 7+ days: Full refund
  • <7 days: Full fee
  • No-show: No refund
  • Reschedule: 24h notice

Tardiness & Fees

  • Grace period: 10 minutes
  • ! Late fee: $2.25/min
  • 20+ min late: $90 flat
  • ! Holiday: $100 surcharge

All fees due at pick-up.

Required Vaccines

🛡️
RabiesBoth 1-year and 3-year accepted
Required
💉
Distemper (DHPP)Both 1-year and 3-year accepted
Required
🔬
BordetellaRequired every 6 months
Required
📤 Upload records via Client PortalGo to Portal →
A day with us

From Sunrise To Bedtime

Switch between our boarding rhythm and our daycare rhythm. Built around your pup, not the clock.

☀️ Daycare · Drop-off to drop-off

A bright, busy day out.

5 phases · chauffeur included
6 — 8AM
🚙
Morning Pickup
Luxury chauffeur arrives at your door, morning greetings, settling in with their crew.
8 — 12AM
🎾
Morning Activities
Off-leash group play, enrichment games, supervised socialization with their matched playgroup.
12 — 2PM
😴
Midday Rest
Lunch service, quiet nap time, individual cuddle sessions on the couch.
2 — 4PM
🐾
Afternoon Enrichment
K9 cardio, specialized training, fetch sessions, & afternoon photo updates.
4 — 6PM
🏠
Wind Down & Drop-off
Relaxation, light brush-down, chauffeur drop-off, evening update from our team.
Ready for their first day?
Start with a single day — same cage-free care, daily photo updates.
Explore dog daycare
5.0 from 100+ pet parents
Packing · A short list

What to bring, what to leave

Bring along

04 items
  • Medications
    In original containers
  • Special food
    Pre-portioned & labeled
  • Comfort item
    Something with your scent
  • Collar & leash
    With current ID tag

Please skip

04 items
  • Rawhides or treats
    We provide vet-approved options
  • Beds or crates
    Memory foam beds included
  • Extra leashes
    Spares available on-site
  • Valuables
    Leave at home, please
We provide premium beds, bowls, blankets & treats for every guest.
Free Guide

First Time Boarding? Preparation Guide

Everything you need before your pup's first stay.

  • Packing listWhat to bring (and what to leave home)
  • Vaccine checklistExactly what we need on file
  • Settling-in tipsHow to make night one easy

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Contact

Get in touch.

We answer fast. Pick the channel that suits you — every line goes to a real human on our team.

Team online · responding now

Our Locations

Seaport
Boston Seaport

Boston — Seaport

1 Harbor Shore Dr, Boston, MA

10:30AM–4:30PM · 6:30PM–9:30PM

By appointment only — no walk-ins

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North Shore
North Shore

North Shore — Lynnfield

200 Market St, Lynnfield, MA

10:30AM–4:30PM · 6:30PM–9:30PM

By appointment only — no walk-ins

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Pawmenities Sprinter van and Range Rover at the Boston Seaport hub

Look for our vehicles at the hub — quick hand-off, then we take it from there.

RECOGNITION

From the Press

SEEN ON
ForbesVanity FairHarper's BazaarAP NewsUSA TODAYInsider WeeklyStellar BusinessBUSINESS INSIDERBest of Best ReviewYahoo!FinanceBoston WeeklyBenzingaUS InsiderCEO WEEKLYGlobe and MailIB JournalBA Business LifeBarchartStreet Insider
Forbes

“Your dog deserves the same care standard you would want for yourself.”

How Pawmenities and Ethan Money Are Building a Pet Care Brand That Actually Stands for Something

Read coverage
Vanity Fair

“Closer to a boutique hotel than a kennel.”

Paws Not Kennels: How Pawmenities Is Quietly Redefining Pet Hospitality

Read coverage
Harper's Bazaar

“The central principle of Pawmenities' model is straightforward: no cages.”

Pawmenities: Inside the New Standard for Thoughtful Pet Stays

Read coverage
AP News

“The company's practices are not superficial adjustments to an existing template, because they alter the structure of care and challenge long-held assumptions about what pet boarding should provide.”

Pawmenities Redefines the Structure of Modern Pet Care

Read coverage
USA Today

“Scaling from a single cage-free boarding room to two locations in under three years.”

Named Fastest-Growing Pet Services Company in Boston

Read coverage
Insider Weekly

“Transforming how Boston residents think about pet hospitality.”

Best Dog Daycare 2025

Read coverage
Stellar Business

“Recognized for displaying all the qualities that Stellar Business values in determining excellence.”

Best Pet Services in Boston 2025

Read coverage
Business Insider

“The luxury cage-free dog care brand recognized as Best Dog Daycare 2025 and Best Pet Services Boston 2025.”

Expands to North Shore with Cage-Free Boarding & Daycare in Lynnfield

Read coverage
Best of Best Review

“An innovative approach to pet care emphasizing cage-free luxury.”

Best Pet Hospitality in Boston of 2024

Read coverage
Yahoo Finance

“Honoring the deep emotional bond people share with their pets.”

Renovated and Award-Winning: Pawmenities Sets the Bar

Read coverage
Insider Weekly

“Exceptional standards in cage-free pet hospitality and elevated care services.”

Best Luxury Dog Boarding in Boston 2025

Read coverage
Boston Weekly

“The ultimate accolade in animal care by Boston's premier publication.”

Crowned Best in Pet Hospitality 2024

Read coverage
Benzinga

“Bringing structured, in-facility training to puppies and young dogs across both Boston Seaport and North Shore locations.”

Launches Board & Train Program for Puppies

Read coverage
US Insider

“A sanctuary where pets are welcomed, cherished, and given freedom.”

Pet Care with Boutique Luxury Boarding & Daycare

Read coverage
CEO Weekly

“A groundbreaking enterprise redefining the landscape of dog boarding.”

The Beacon of Innovation in Dog Boarding

Read coverage
Globe and Mail

“A significant milestone in the company's mission to redefine pet hospitality.”

Pawmenities Sets the Bar for Dog Boarding in Boston

Read coverage
Boston Weekly

“Small, specialized businesses are dominating the city's economy.”

Boston's Boutique Boom: Why Small, Specialized Businesses Are Dominating

Read coverage
IB Journal

“Luxury pet care isn't about being the biggest — it's about being the most thoughtful.”

The Rise of Boutique Pet Services: How Pawmenities Leads the Luxury Care Movement

Read coverage
BA Business Life

“Pawmenities is more than a pet hotel — it's a true second home.”

How Two College Entrepreneurs Built Boston's Most Luxurious Pet Hotel

Read coverage
Barchart

“Redefines what it means to board pets.”

Award-Winning Pawmenities Redefines Dog Boarding Standards

Read coverage
Street Insider

“Make dogs feel at home, and give pet parents peace of mind.”

Ethan Money Announces Multi-Brand Growth After Overcoming Adversity

Read coverage
AWARDS
Global Recognition Awards 2026 badge
Global Recognition Award
2026GRA
USA Today Fastest Growing Pet Services 2026 badge
Fastest Growing Pet Services
2026USA Today
Stellar Business award badge
Best Pet Services in Boston
2025Stellar Business
Insider Weekly award badge
Best Dog Daycare & Luxury Boarding
2025Insider Weekly
Best of Best Review award badge
Best Pet Hospitality in Boston
2024Best of Best Review
Boston Weekly award badge
Best in Pet Hospitality
2024Boston Weekly

Ready to Book Your Pup's Stay?

Access our Client Portal to request reservations, manage profiles, and more.

Helpful Next Steps

Keep reading the Help Center

What to Bring

Your complete packing list

Food, meds, comfort item, vaccine records — we provide beds, bowls, toys, and treats.

Open the What to Pack guide →
Two Convenient Hubs

Service Locations

Book in a tap — or flip a card to see every neighborhood that hub serves.

Boston

Boston Seaport

1 Harbor Shore Dr · Pickup & drop-off hub · Appointment only
23Neighborhoods
served
Lynnfield

North Shore

200 Market St · Pickup & drop-off hub · Appointment only
20Neighborhoods
served